At NDX, we have a few fundamental principles regarding your privacy.

NDX respects your privacy. We do not share, rent, or loan any personally identifiable information (PII) regarding our customers to any third party for promotional purposes or in ways different than listed in this privacy policy. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented. We collect contact information from you, such as your name, email address, and phone number on our website when you use the “Contact Us” or “Track” forms on our website. We use this information to directly respond to your inquiries or to track and show you the status of your placed order. When making a purchase, signing up for our newsletter, or joining our Blog, the following information is generally collected from you: contact information, such as name, email address, billing and shipping address and phone numbers; and financial information, such as credit card number. We work with a number of third party service providers to facilitate these functions on behalf of our website. Please be aware that when utilizing these features you will be submitting your information directly to these third party websites. This information is used for billing purposes and to fulfill orders, to subscribe you to our newsletter and our Blog but these third party companies do not have any independent right to share this information. NDX governs the collection and use of this type of shared information. We do not store your personally identifiable information on our website, therefore if you need to make a correction to an order or to an email address you used to sign up for our email communications, please contact us at


Customer Service:

Based upon the personally identifiable information you provide us, we will send you order confirmation and order shipment status emails. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. As these communications are service related, and not promotional in nature, generally you may not opt-out of these emails.


Agents and Service Providers:

We use a credit card processing company to bill you for goods and services and a shipping agent to fulfill delivery of goods. Other service providers include our web hosting company that provides the blog on our site, and an email service provider that facilitates our newsletter e-mailings. These companies do not retain, share, store or use personally identifiable information for any other purposes.


Legal Disclaimer:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.


Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information (which does not identify individual users), to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to prevent credit card fraud.



If you make comments on the NDX blog, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other members of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.



The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our order forms, hosted by Yahoo Store, we ensure our store provider encrypts that information using secure socket layer technology (SSL).