Returns Policy

If you are not satisfied with a product you purchased on our web site, you may return the unused portion for a full refund of the purchase price (excludes shipping charge) within 30 days of the invoice date. Please contact our Customer Service Department to obtain a return authorization number and return address information.
 
If you were shipped the wrong product, please call our Customer Service Department to obtain a return authorization number and for product return information:
(877) 222-4026
e-mail: info@ndxusa.com NDX

Shipping

We provide FREE SHIPPING for all orders over $30! Orders for in-stock items typically ship within 1-3 business days and should arrive within 5-8 business days. Business days are Monday through Friday, excluding major holidays. Any order placed on the weekends or holidays will be shipped on the next business day. UPS Next Day is not available for Alaska & Hawaii.
 
International Shipping


Please contact customer service at (877) 222-4026
 
Out-of-stock Items


Unfortunately, we are unable to accept backorders for out-of-stock items. If the item you wish to purchase is temporarily out-of-stock, we encourage you to check back soon on our web site or contact our Customer Service Department to see if the product is currently available.